Order Cancellation
Orders can be cancelled within 24 hours of placing the order, provided the order has not been shipped.
To request a cancellation, please contact us at support@meekarto.com with your order details.
Refund Policy
If your order is cancelled successfully, the refund will be processed to the original payment method.
Refunds are typically processed within 5–7 business days, depending on the payment provider.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 72 hours of delivery with supporting images. We will review the request and arrange a replacement or refund.
Non-Refundable Items
Certain items may not be eligible for refunds due to hygiene, customization, or promotional pricing. Such details will be clearly mentioned on the product page.
Late or Missing Refunds
If you have not received a refund after the processing time, please check with your bank or payment provider before contacting us.
Contact Us
For cancellation or refund requests, contact us at:
Email: support@meekarto.com